Client Services

Veterinary Pharmacy

As the prescribing veterinarian for your pet’s medications, we are able to ensure
there is a direct link between the exam room and the pharmacy. This means your pet will
receive the right medication, in the right form as quickly as possible. We will also be able
to guide you on the use, administration, and side effects as well as monitor its
effectiveness. You can also feel confident all the medications we dispense were obtained
from safe, reliable sources and stored under the right conditions.

We maintain an inventory of pharmaceuticals, vitamins, shampoos, and parasite
preventatives to meet the needs of your pet. Any product that we do not carry in-hospital
can be easily ordered through our online pharmacy.
Ensuring that you have convenient and timely access to medications is an
important aspect of our veterinary practice.

Please allow 24-48 for all refill requests.

Pet Microchipping

A lost pet is a frightening situation with often devastating consequences. Studies have shown more than 10 million pets get lost each year and approximately 90 percent of those found would not have been returned to their owners without some form of permanent lost pet identification.

This is why the team at Critter Doctor Animal Hospital considers Kirkland microchip pet IDs a fundamental way to protect your pet and an important part of responsible pet ownership. We use the Avid microchip system. Each microchip registers the animal with a unique identification number that is filed in a database with your contact information. The contact information can be updated anytime, and it is important to remember to do so whenever your information changes. If your pet is lost, the microchip can be scanned by animal control officers, at shelters and at veterinary hospitals in the U.S. and in many foreign countries as well.

This safe, reliable, and permanent pet identification takes less than 10 seconds to implant and can save you and your Kirkland pet days, weeks, or more of fear and anguish.

Boarding

Whether traveling for business or pleasure, there is a lot to do and enough stress
without having to worry about who is going to take care of your beloved companion. This
is especially true if your pet has a chronic or acute medical condition that requires a
caregiver with veterinary knowledge and experience. We are happy to provide medical
boarding for established clients.

Additional Boarding Services:

● Pet Spa Time: You may add on extras for your pet, such as bathing, brushing, ear cleaning, or nail trimming. Your pet will return home freshly pampered!
● Medications: All staff members are trained to administer oral medication and injections to patients in our care. Due to scheduling and business hours, we can only administer medications up to twice a day.
● Exams and Medical Services: If your pet is due for an annual check-up, dental cleaning, or has any new concerns, we can easily schedule a full exam with our Veterinarian while they are staying with us.
● Clinic Diet : You are welcome to bring your own food or opt for us to provide our in-clinic diet that is veterinarian approved for pet’s with sensitive stomachs.

Toys and personal items are welcome to help make your pet as comfortable as possible.
Reservations are required for all pet boarders.

Requirements for Boarding:

As a medical boarding facility, we follow guidelines to keep all visitors safe. The following vaccinations and diagnostics are required for boarding:

Dogs

● Rabies, DAPP, Bordetella (Dogs)
● Fecal Testing (Dogs/Cats)
● Rabies, FVRCP (Cats)
● FelV/FIV Testing (Cats)

Please vaccinate your dog or cat prior to the check-in date. If that is not possible, we can provide needed vaccines the day of check-in.

If your pet has been vaccinated at another facility, we must have a copy of the current vaccination record in our file prior to check-in or your pet will be required to have those vaccines administered through our hospital. It is your responsibility to make sure your veterinarian has faxed this record to us and that we have received it.

In order to ensure a parasite-free and a flea-free veterinary facility, we require fecal exams for all pets staying with us and will administer flea prevention to any pet showing signs of fleas (at owner cost).

In order to protect the well-being of the pets in our care, we reserve the right to refuse any pet for boarding that may have a contagious illness or other problems.

End-of-Life Pet Planning

For many pet owners, even thinking about their pet’s final days is difficult and emotional. Our animals are a part of our family. It is this strong bond, born from years of loyal companionship, that makes this time particularly hard to bear.

We encourage you to talk with our veterinary healthcare team about these issues before they become an urgent matter. Find out about your options, including our crematory and burial services, make some key decisions ahead of time, and ask us to add this information to your pet’s record. Taking the time to plan, as challenging as it may be, will lessen the pain and stress for you and your pet.

All of us at Critter Doctor Animal Hospital in Kirkland will do our best to help you prepare for these important issues with the compassion and sensitivity they require.